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Wipes maker must substantiate claims advertising moist toilet tissue as safe for sewer or septic systems
November 2, 2015
By: Karen McIntyre
Editor
Following a public comment period, the Federal Trade Commission has approved a final consent order with Nice-Pak Products, Inc., requiring it to stop advertising moist toilet tissue and cloth as flushable or safe for sewer or septic systems unless it can substantiate those claims. According to FTC’s May 2015 complaint, Nice-Pak violated the FTC Act by misrepresenting that a certain formulation of its wipes: 1) are safe for sewer systems; 2) are safe for septic systems; 3) break apart shortly after being flushed; and 4) are safe to flush. The FTC also alleged Nice-Pak provided the means and instrumentalities for retailers and others that marketed the product under their own label to make similar misrepresentations.
The final order settling the complaint prohibits Nice-Pak from misrepresenting that any wipe is safe to flush, unless it can substantiate that the wipe will disperse in a sufficiently short amount of time after flushing to prevent clogging and/or damage to household plumbing, sewage lines, septic systems, and other standard wastewater treatment equipment.
Specifically, the substantiation must be based on the expertise of professionals in the relevant area and have been conducted and evaluated in an objective manner by qualified persons, using procedures generally accepted in the profession to yield accurate and reliable results. Those tests must substantially replicate the physical conditions of the claimed environment in which the item can be properly disposed.
Nice-Pak also is prohibited from making representations about any benefits, performance, or efficacy of moist toilet tissue, unless the statements are not misleading and the company relies on competent and reliable evidence.
The Commission vote approving the final order was 4-0. There were 37 public commenters on the order, most of which were from wastewater treatment officials and public agencies and called to approve the order..
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